

Universal Textiles is a company based in the United Kingdom which specializes in attire from high street brands such as Regatta, Puma, Skechers, Caterpillar, Awdis, Dunlop, Slazenger and Gildan. The company also has an outlet store where you can find officially licensed merchandise such as Disney, Star Wars, DC Comics, Jojo Siwa, Fortnite, Pokemon, Marvel and Game of Thrones. Whether you are looking for formal workwear shirts, school apparel, and even home wear such as plush towels or luxurious bedding, be sure to check out Universal Textiles.
Universal Textiles delivers straight to your location. However, the delivery cost varies based on your location as well as the delivery method you choose.
For deliveries in the UK, you can opt for the standard delivery option. This will cost you £2.59 for orders below £50. Orders above £50 will be delivered at no extra cost. If you use this delivery option, it will take 3-5 working days from dispatch.
If you are located in North America and the European region, delivery via the standard delivery option will cost you £3.95. The available destinations include Albania, Armenia, Belgium, Bulgaria, Cyprus, Denmark, Faroe Islands, France, Germany, Greenland, Hungary, Ireland, Italy, Latvia, Luxembourg, Moldova, Montenegro, Norway, Portugal, San Marino, Slovakia, Sweden, Turkey, and the USA. Other available destinations are Andorra, Austria, Bosnia & Herzegovina, Croatia, Czech Republic, Estonia, Finland, Georgia, Greece, Guernsey, Iceland, Isle of Man, Jersey, Lithuania, Republic of Malta, Monaco, Netherlands, Poland, Romania, Serbia, Spain, Switzerland, Sweden, Ukraine and Canada. Deliveries to these destinations will take 7-10 working days from the day of dispatch.
For deliveries to the rest of the world, the standard delivery cost is £6.95. The available destinations include Australia, New Zealand, South Korea, Japan and Russia. Deliveries will take 7-12 working days from the day of dispatch.
Please note that the delivery days exclude weekends and bank holidays.
If you wish to know where your order is, Universal Textiles provides the relevant tracking numbers and links which enable you to keep an eye on your orders.
Universal Textiles accepts returns up to 30 days after the order is received. For your return to be accepted, please ensure that the item is in the condition in which it was delivered. It should not have been soiled, altered, worn, washed or damaged in any way. The tags and labels should also be intact.
If you receive an item that is not right, please contact the customer service team. You will be required to have the order number, product code and the product fault description.
If you wish to make an exchange, please request for the exchange 30 days after you receive your order. The item should be new and should have the product tag. Also, if you wish to exchange for a different size or colour, ensure that the price is similar to the original product.
To return your product, please address the item to the returns department at Universal Textiles UK Ltd, 50 Oswin Road, Leicester, LE3 1HR. The company recommends the use of a tracked service whereby you can retain a copy of your proof of postage. Also, Universal Textiles does not cater for the cost of the return unless prior agreed.
Please note that return requests made after 30 days will not be accepted.
Although Universal Textiles does not have a refer a friend programme, you can always tell your friends to check out their website for amazing deals.
How do I make an order at Universal Textiles?
Universal Textiles has a simplified shopping process where you do not need to create an account to shop. The guest checkout option enables you to shop without signing in. However, if you wish to save addresses and view previous orders, you can create an account. This also enables you to check out faster.
Which payment options can I use to pay for my order?
Universal Textiles accepts PayPal, Mastercard, American Express, Visa, Maestro and other major debit and credit cards. You can also use a Universal Textiles gift card assigned after a return. To use your Universal Textiles gift card, enter the gift card in the ‘Gift card or Discount’ code box as you checkout.
How secure are my payment details?
Universal Textiles verifies all payment details via Mastercard and Visa Securecode. The company also carried out its own checks to verify every payment method.
What if my order is out of stock?
If an item you ordered is out of stock, Universal Textiles will fully refund you. However, always ensure you confirm that the product is in stock before making an order.
Universal Textiles offers amazing products. The company has received a rating of 3.8 out of 655 reviews on Trustpilot.com. While most customers seem happy with the products, some have faulted the company on the inability to track their orders and some late deliveries.
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TroopScout proudly serves: All serving British Armed Forces members, Ex-Forces, MOD Civil Servants, Reservists, Cadets, NATO Personnel, British Legion Members, spouses and immediate family members of all the above.
Please note that we do not store your military information.Get instant access to exclusive British military discounts
from top brands - for free!
TroopScout proudly serves: All serving British Armed Forces members, Ex-Forces, MOD Civil Servants, Reservists, Cadets, NATO Personnel, British Legion Members, spouses and immediate family members of all the above.
Please note that we do not store your military information.