Furniture123 is the UK's furniture and beds retailer founded over 20 years ago. It offers more than 17,000 furniture products, suitable for everyone's needs and taste. Browse through over 50 exclusive ranges and get a great look for up to 50% off, compared to high street brands.
How to claim my free Furniture123 discount code?
To claim your free Furniture123 discount code, you should first click on the ‘Get Code’ button. Once a pop-up window with your code appears, copy the code and proceed to the Furniture123 website.
Add all of the products you’d want to purchase to the basket, and once you’re ready to checkout, click on the ‘Checkout Now’ button or the shopping cart icon in the upper right corner of the website.
Review your order, paste your Furniture123 discount code to the provided space below the items in your basket. Click on the ‘Apply’ button and continue to checkout.
Enter your details and select a delivery method. Enter your card details and place your order.
If you're redecorating your home and looking for more ways to save, you should also check out our lighting discounts that will help you get products from the top lighting companies. And if shopping for your bedroom, take a look at our bed and mattresses discounts. Not only you'll get great deals on a range of beds and mattresses but you'll finally sleep like a baby.
Furniture123 is a furniture retailer founded in 1999 in the UK. It offers over 17,000 furniture products for your bedroom, living and dining room, bathroom, and for your kids' room, as well as for your office space. It also provides heating and lighting solutions. In its collections, everyone will find a piece of furniture according to its taste and needs.
Once you start shopping from Furniture123, you'll no longer drive around from showroom to showroom, looking for that perfect piece that will fit in your home. Instead, you can browse through the widest choice of high quality furniture at affordable prices, from the comfort of your home.
Furniture123 payment options
Furniture123 accepts all major credit and debit cards (MasterCard, Visa, Maestro, Solo, Delta, and Switch). If you're ordering to a family or work address instead of the card registered address, additional security checks are required. This may delay the delivery of your address but is done to prevent fraud and misuse of your card. You can also check out with your PayPal or Amazon Pay accounts.
Is there a finance option available?
Furniture123 offers flexible finance options so you can purchase your product now and pay for it over time. This option is available for any product over £99 but you must select 'PayPal Credit' as your payment method. 6, 12, 24, and 36-month plans are available. Interest is fixed at just 19.9%APR. Once your application for credit is approved, you must e-sign your finance agreement. Make sure you do this as soon as possible to secure your preferred delivery date.
Furniture123 price match promise
Furniture123 offers a price match. If you've found exactly the same piece of furniture at a better price, you should contact the Furniture123 team via phone and they will do their best to match the price. When submitting your price match request, you'll need the product number (you can find it next to the product title), product price, and the website address of the retailer where you've found the product. For more details, you should check the Price Matching Terms and Conditions.
Thousands of products that are already in stock can be delivered the next day. You can also choose a delivery date that suits you. There's no need for you to take a day off. You can even get your order delivered on a Saturday. If ordering one of the larger items, on the morning of delivery you'll be notified about a time slot so you can ensure someone's there to accept the order.
Orders are delivered to the ground floor only, and large bathroom items can be delivered only to the kerbside (your order will be delivered on a pallet and can be put onto your driveway if there's enough clean space). You should arrange how to move the items into your home. Before placing your order, you should ensure not only the item will fit in the available space in your room but also that you can bring it. Check all access points (doors and staircases) and clear all obstacles before the delivery date.
Furniture123 delivery charges
Delivery charges will depend on the area you're ordering to (UK Mainland, Scottish Highlands & Islands, or Ireland & Northern Ireland), the delivery method you've selected, as well as the size of products you're ordering to. Check out the product size guide and delivery price table. If ordering more than one item, they can arrive separately, and from more than one place. If this is the case, someone from the Furniture123 team will contact you to inform you.
When ordering to the UK Mainland, you can choose between Standard Delivery (up to 6 days) or Next Day & Choose a Date delivery. Standard Delivery charges start from £2.99 for the extra small bathroom items and go up to £29.99 for the extra-large furniture and bathroom items. The Next Day & Choose a Day delivery is available from £4.99 to £39.99.
When ordering to the Scottish Highlands & Islands or Ireland & Northern Ireland, you can choose between Standard and Rapid delivery. Rapid delivery isn’t available for large and extra-large items.
Free Click & Collect service is available on thousands of products from the Elland Collection Point in Elland. You can also pick up your items from the Huddersfield Store. However, if the item you'd want to purchase must be transferred from the distribution centre in Elland, you'll be charged £2.50.
How can I track my delivery?
To track your order, you should log into your account on the Order Tracking section on the Furniture123 website. You'll only need your email address and sales order number.
What happens if I am not at home to receive my order?
Usually, delivery will be attempted again, for free, but some couriers might charge a minimum of £25 towards the failed delivery. Since the signature is required upon delivery, you should ensure someone's there at the agreed time, if you're not going to be. If there's no one who can accept the order, you should contact the carrier to rearrange delivery. If you don't notify the carrier and he comes to your address, you'll be left a card with further details on what to do next.
If you're unable to accept the delivery of your furniture once it's ready, Furniture123 can store it for free for up to 21 days. Once this period expires, you'll be charged at a flat rate of £10 per week.
What happens if my product arrived damaged or faulty?
Once your order arrives, you should first inspect it and refuse to accept it from the courier if the package is damaged. The order will be returned to the Furniture123, and a new order will be sent to you. If the order seemed fine on the delivery but any of the items ordered is damaged, you should contact Furniture123 within 48 hours of the delivery. You can contact their customer service team via phone or you can create a return request when you log into the Returns Portal on the website (you'll need your email address and sales order number). Prepare pictures of the damage to upload. You should expect an answer within 48 hours.
If any of the items from your order is faulty, there's usually no need for you to send it back since Furniture123 can just send you the missing parts. Contact its customer service via phone.
What is the Furniture123 returns policy?
If you're not completely satisfied with the item you ordered or you ordered the wrong item, you should contact the Furniture123 customer service team within 14 days of the delivery date. You can contact them via phone or create a return request online. You'll be responsible for all shipping charges. Make sure the product is securely packed, and use a secure courier service with a trackable delivery method. Once your product is received by Furniture123, someone will contact you with more details about the next steps. If the item you're returning has been used, you cannot receive a full refund, only a partial amount to cover the diminished value of the item.
Furniture123 help & advice
You shouldn't rush when choosing models, colours and finishes, and if you have any questions, you can contact Furniture123 friendly and experienced team for advice. Furniture123 also offers a range of furniture buying guides that will help you make the best possible decision when it comes to buying furniture for your home. If you’re looking for outlet furniture and furniture grades confuse you, there’s also a ‘Guide to Furniture Grading’ that will help you better understand what each of the grades means. Every piece is carefully inspected in a warehouse, ensuring it's in full 100% working order and that you'll know exactly what you're getting.
If you'd want your new piece of furniture to match the colour of an item that you already own, you shouldn't rely on the colour you see on the screen since the colours can vary from monitor to monitor. Instead, you should contact Furniture123 to send you the exact colour sample by post.
Furniture123 manufacturer's warranty
Every Furniture123 product comes with a manufacturer's warranty of one year minimum. The length will vary depending on the product. More details will usually be attached with your new furniture once it arrives. Whether you'll get your warranty or not will depend on the manufacturer, theitem, your location, and the type of the problem.
Furniture123 has lots of reviews on different review websites, such as Trustpilot, Reviews.io, and Reevoo. It claimed its Trustpilot profile in 2014, and ever since, more than 17,000 of its customers have left a review. According to these reviews, Furniture123 has a 4.1/5 star rating and is rated as great. Its customers praise it for beautiful furniture, quick delivery, and great service. When it comes to reviews on Reviews.io, there are more than 5,000 company reviews. Furniture123 has a 4.47/5 star rating, and 88% of its customers recommend it. Customers are most satisfied with the on-time delivery, and the fact that orders arrive accurate and undamaged. On Reevoo, you’ll see over 6,800 verified customer reviews Furniture123 has received in the last six months. 89% of respondents are overall satisfied and would buy again from Furniture123.
If looking for reviews of an individual product, you can find them on the Furniture123 website, when you click on the desired product and scroll down to the 'Customer Reviews' section.
Other sign up offers
Whether you're equipping your new home with some furniture for the first time, or you're just changing the look of your current space, shopping for furniture can be not only exhausting but expensive, as well. With our military furniture discounts, you'll be able to get some great deals on home and garden furniture, making your shopping experience a lot easier. If looking for modern and contemporary furniture, as well as lighting solutions, you should take a look at Fusion Living. With our exclusive Fusion Living discount code, you'll be able to get 15% off. Or you can get our exclusive Out and Out coupon code and save 10% on ethically sourced furniture for your home and garden. And if you have a passion for second-hand shopping, our exclusive Preloved voucher code brings you a 25% discount on 'Full Membership'. Create an account, and browse through thousands of products, including furniture.