Lilys Kitchen

How to claim my free Lily’s Kitchen promo code?

  1. To claim your free Lily’s Kitchen promo code, click on the get promo code button and copy your promo code.
  2. Head over to the Lily’s Kitchen website and shop for all your pet needs, adding all the items to your basket.
  3. To proceed, create a Lily’s Kitchen account or use the guest checkout option.
  4. Enter your free promo code on the promo code box.  
  5. Complete your order by entering your shipping and payment details.

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About Lily’s Kitchen

Founded by Henrietta, Lily’s Kitchen is a company that focuses on pet foods. The concept was born after Lily, Henrietta’s pet, suffered from itchy and sore skin. To nurse her back to health, Henrietta started cooking for her. She then decided to work with talented nutritionists and vets to make quality and delicious recipes using natural ingredients. And today, the company has a wide variety of pet products made of nourishing, healthy and natural ingredients.

Lily’s Kitchen delivery

Lily’s Kitchen ensures your order is shipped swiftly.

If you are located in Mainland UK, your order will either be delivered via standard delivery or special delivery.

Under standard delivery, you will be charged £4.95 for delivery if your order is below £29. However, if your order is over £29, it will be delivered at no extra charge. With the special delivery, you will be charged £9.95 for weekend deliveries. Next day before 12 pm deliveries will be charged £9.95 while next day before 10.30 am deliveries will be charged £14.95.

For harder to reach areas, you will be charged £4.95 for orders below £50 while orders over £50 will be delivered for free. These areas include the Isle of Man, Northern Scotland, Isle of Wight and the highlands and islands.

Deliveries to mainland UK via standard delivery will take 1-3 business days. However, for harder-to-reach areas, allow for a delivery period of 5 working days.

Lily’s Kitchen Returns Policy

Lily’s Kitchen is committed to looking after your pet’s health. As such, the company has a seamless return process.

If your pet does not like the Lily’s Kitchen products, the company will offer a replacement with another product of your choice. Please reach out to the team within 14 days of delivery.

If your order is damaged on delivery, Lily’s Kitchen will collect it and replace it with another one in excellent condition.

Lily’s Kitchen FAQs

Where does Lily’s Kitchen make the pet food?

The company has various locations where the pet food is made. The dry foods are made in the EU, the treats in the EU or the UK while the wet cat food is made in Thailand and the EU. 

Are Lily’s Kitchen pet foods good for my pet?

Yes. The pet food made by Lily’s Kitchen is vet approved. In the UK alone, over 250 vet practices stock the food. To offer the best nutrition possible, the company also develops the food via the help of trained product developers, nutritionists and vets. Each of Lily’s Kitchen’s pet foods meets all the required 30 nutrients.

Can I sample the products before I make a purchase?

Trying new food is a risk for fussy pets. As such, Lily’s Kitchen offers samples for free. You will only cater for the delivery charges. The company sends up to 3 different samples and if your pet loves the foods, you can then order a package. To get a sample, get in touch with the Lily’s Kitchen team via 020 7433 1863.

Can I get low-fat food for my dog and cat?

While Lily’s Kitchen foods are made with nutritious and healthy ingredients, you can pick foods as per your pet’s health needs. Some low-fat foods for a cat include Catch of the Day and Classic Chicken Dinner. Low-fat foods for a dog include Lamb Dry Food and Great British Breakfast. This is a fantastic way for your pet to manage their weight while also getting all the required minerals.

How do I introduce the food to my pet?

If it’s your first time trying out Lily’s Kitchen food for your pet, you need to introduce it gradually. This allows your pet to become accustomed to the new diet. You can also mix Lily’s Kitchen pet food with the current pet food and increase the proportion gradually.

Why can’t I feed my cat my regular groceries?

While many people feed their cat their regular groceries, this may not cover all the required health needs of your pet. This makes your pet more susceptible to health risks as opposed to feeding on balanced foods.

Can I find a store retailing Lily’s Kitchen products near me?

To find a store near you where you can purchase lily’s Kitchen products, use the store locator feature on the Lily’s Kitchen website. Just enter your postcode and the distance and you will get stores nearby where you can pop in and make a purchase.

What payment methods does Lily’s Kitchen accept?

You can pay for your Lily’s Kitchen order via Visa, Visa debit, Mastercard, PayPal and American Express.

How do I contact Lily’s Kitchen?

You can reach the Lily’s Kitchen team via call on 0207 433 1863 or email

Lily’s Kitchen Reviews

Lily’s Kitchen has an average rating of 4.5 out of 5 stars on Trustpilot, based on over 1700 reviews. The company has great pet foods, excellent customer service and quick deliveries.

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Lilys Kitchen Latest Discount Code

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