Worktop Express is the UK's leading and most trusted online worktop supplier. The company was established in 2009 and is headquartered in Gloucester, in the UK. It offers an unrivalled collection of worktops and worktop accessories. Worktop Express aims to cut out the middleman, ensuring not only the best possible price but attention and care of its products throughout the manufacturing and delivering process.
How to use my free Worktop Express discount code?
Select the 'Get Code' button on the right. A new window with your free Worktop Express discount code will pop up. Select the 'Copy Code' button and continue to the Worktop Express website.
Find a product you would want to purchase, select the required quantity from the available sizes, and click on the 'Add to Cart' button.
Proceed to checkout and select a checkout method. Fill in your billing address, and continue to delivery.
Paste your Worktop Express discount code, and click on the 'Apply' button below.
Select a delivery date, as well as your payment method. Enter your payment details and place your order.
About Worktop Express
Worktop Express is the greatest and most loved online worktop supplier in the UK. It was founded over ten years ago, in 2009, and its warehouse and logistics centre is based in Gloucestershire (United Kingdom), alongside a large showroom. In its warehouse, there are thousands of worktops and worktop accessories, available for immediate order. By cutting out the middleman, Worktop Express can offer the lowest possible price. And with its bespoke service, you can also save not only money but time, as well.
Over the last 10 years, Worktop Express has delivered worktop to over 400,000 customers. Its customers love it for its exceptional manufacturing, beautiful products, fast delivery, and dedicated customer support service.
Worktop Express products
Worktop Express offers the largest selection of worktops in the UK. It has more than 20,000 worktops in stock, available for order and delivery at any time. The stock system is updated automatically to ensure every piece marked as 'in stock' is available for immediate purchase. In its comprehensive range, encompassing over 30 timber types in a variety of lengths, widths, and thicknesses. The entire range is available at affordable prices, saving you more than 75% when compared to some high street brands.
Kitchen worktops - You can shop kitchen worktops by colour (timber ( light, mid-tone, or dark), black, grey, and white, as well as some other colours), range (solid wood, laminate, solid laminate, solid surface, FENIX NTM worktops, and solid FENIX NTM worktops) or style (oak, walnut, wood effect, granite, quartz, marble, and many others).
Worktop accessories - It also offers a full range of worktop installation and maintenance accessories that will help you install and take care of your worktops. Worktop accessories range includes products such as installation kit and fixings, worktop oil, router jigs, and worktop router cutter, as well as upstands, sinks, taps, and more.
Does Worktop Express offer some samples?
Worktop Express offers kitchen and bathroom worktop samples for every surface in its collections. Samples are supplied in packs and include multiple decors so you can check out a variety of worktop styles and compare them in the comfort of your home. The courier delivery is included in the price of worktop samples, and if you order a full-sized worktop that is the same as a sample you have previously ordered, you can get a refund for the sample's cost.
Will my worktops match?
Worktop Express does not pre-package its worktops, ensuring that all worktops from multiple orders are the best possible suitable match when it comes to grain formation and colour consistency.
What is the difference between standard and prime variant?
Standard worktops have a prominent grain pattern, as well as more natural features. You will also notice the colour variation between different staves. Prime worktops are more uniform, suitable for contemporary kitchens.
Worktop Express bespoke service
Worktop Express offers a comprehensive Bespoke Cutting Service so you can fully customise your worktops. The service is available across all collections. With an easy-to-use Online Bespoke Worktop Tool, you can design and order your bespoke worktops online. And when ordering online, you will also save 10%. Once you submit the order, it will be reviewed by the Worktop Express fabrication department. You'll be emailed a fabrication diagram, and if there are any potential issues, someone will contact you to discuss them. When everything is ready, your worktops will be delivered fully customised and ready to fit, saving you time and money on installation. Bespoke worktops are delivered within 8 to 12 working days.
Some of the popular customisation options include cutting to size, pre-oiling, radius corners, edge finishing, joint, cut-outs, and many others.
If you need any help with the Online Bespoke Worktop Tool, Worktop Express offers comprehensive information guides you can use to find useful tips and advice. If just looking for some inspiration when it comes to worktop customisations, you can check out the Bespoke Worktop Gallery.
Worktop Express delivery
When placing your order, you can choose a delivery date to suit your needs. All products that are in stock are available for immediate delivery. Courier Service is used for small and medium-sized items (worktop accessories), while large items (worktops) are delivered via 2Man Delivery Service. The Worktop Express delivery team of two drivers is there to offload the goods and take care of the heavy lifting for you. Order can be delivered into a ground floor room of your choosing, as long as there is clear and safe access.
Worktop Express has more than 20,000 worktops held in stock, allowing it to deliver standard worktops via the Next Day Delivery. The service is available for orders placed before noon and to the vast majority of UK postcodes. If you are not available to accept your order during the working days, you can choose a Saturday Delivery. The service is available to numerous UK postcodes, and for an additional charge.
Delivery of large items (worktops)
Large items (worktops) are delivered via 2Man Delivery Service. This service is available to a vast majority of UK postcodes (either from Monday to Saturday or from Monday to Friday). A £15 surcharge applies to Scotland. Delivery to Northern Scotland or island locations, as well as to Northern Ireland, the Republic of Ireland, and mainland Europe is not available at the moment. You can check the 'Delivery Details' section on the Worktop Express website to check whether your postcode qualifies for a 2Man Delivery Service.
If the 2Man Delivery Service is not available to your postcode, and you need your order urgently, you can contact Worktop Express for an overnight courier service. With this service, the next day delivery is possible to the majority of mainland UK.
For a weekday delivery, you will be charged from £25.00 for the first worktop plus an additional charge of £15 for every next worktop you order. Charges are capped at four worktops. For the Saturday delivery, you will be charged £40 for the first worktop. The same surcharge applies for additional worktops as for the weekday delivery. You can expect your order between 7:30 am and 6 pm on weekdays, and between 7 am and 3 pm on Saturdays. Before the delivery, you will receive an email with a 2-hour delivery timeslot, as well as a courtesy call from one of the Worktop Express delivery team members, 30 minutes before their arrival.
If ordering 10 or more worktops online, someone from the Worktop Express customer service team will contact you with an accurate delivery cost and courier option suitable for your order.
Delivery of small items (worktop accessories)
When it comes to small and medium items, such as worktop accessories, orders are delivered via Courier Service. A small delivery charge from £4.95 (shelves, sinks (excluding ceramic ones), and taps as well as installation and maintenance accessories) to £25 (ceramic sinks) will be made. Delivery is usually free with any worktop delivery. Worktop samples and small accessories (such as worktop oils, router cutters, adhesives, and shelf brackets) are also delivered free of charge.
Delivery with Third-Party Couriers
A Third Party Courier Delivery Service is also available to some postcodes and with some items (items with high value are not eligible for this courier option). This is a one-man service so a suitably able person must be at the delivery address, ready to help the driver when offloading the items. Please note that a standard worktop can weigh between 45 to 85 kilograms. The driver can deliver the items only to the nearest ground floor access point of the building.
Is there a collection point where I can pick up my order?
The collection is available from several depots, including the ones in Gloucester, Birmingham, and Glasgow. It will be arranged within 1-2 working days from the day you placed the order. Someone will contact you via phone once everything is ready. You will be responsible for loading the goods onto your vehicle so you should ensure there is someone who can help you. Worktop Express is not responsible for an injury that may occur during the loading of the goods, unless the injury is caused by its negligence.
You must inspect the goods for damage or shortfall before leaving the depot, and in the presence of a Worktop Express team member. You will have to sign the collection note. Worktop Express cannot be held responsible for any damage or loss of the goods that can happen during transportation.
How do I store my worktops before installation?
Worktops should be oiled as soon as you received them and installed shortly after. It is recommended you use Rustins Danish Oil for all worktops (including the pre-oiled ones). If you must store your worktops before the installations, you should store them flat, on bearers, and in a damp-free environment.
Worktop Express installation and aftercare
Worktop Express offers several user-friendly installation and maintenance guides for different worktops. As it is essential to install goods as stipulated, and take good care of them after, you should read the guides carefully. If you feel there’s something to add, you can contact Worktop Express with suggestions.
Among the Worktop Accessories available in its online shop, you will find different installation and maintenance, such as worktop oils, adhesives, router jigs, worktop cleaners, and many others.
What is the Worktop Express returns policy?
If not satisfied with your order, you can return any standard-sized, un-oiled item within 14 days (excluding Saturdays, Sundays, and Bank Holidays) of the delivery. Worktop Express will arrange a collection but you will be responsible for all collection charges (no less than £50.00), except if the item arrived damaged or faulty, is misdescribed or is not the one you had ordered. Alternatively, the customer can arrange transportation and will be responsible for all transportation charges as well as for the item until it arrives at the warehouse from which it has been dispatched. All of the items must be returned in their original packaging. If the value of the item you are returning has been diminished as a result of unreasonable care, you will not be refunded the full amount.
All returns or exchange requests will be processed within 14 days (from notice of cancellation, or from the receipt of the goods if they have to be returned).
Is there a price match promise?
Yes, Worktop Express promises that it will match the price of any like-for-like worktop, as well as for its bespoke cutting service. To make a price match request, you should contact the Worktop Express customer service team. You can make a claim within 7 days of your order, and you will be refunded the price difference if your request is approved. To be eligible for price matching, the competitor's product must be exactly the same as the Worktop Express one and must be in stock. The price must include VAT as well as all service and delivery charges. Clearance products and products that are a part of any promotion cannot be price matched. Check out the 'Price Match Promise' section on the Worktop Express website for the complete Price Match Terms & Conditions.
Does Worktop Express have a sustainability policy?
As the greatest online supplier of worktops in the UK, Worktop Express is committed to being sustainable as much as possible. It manufactures high-quality products that do not cost the Earth, so you can purchase your goods with confidence knowing it has been sustainably sourced and responsibly processed.
Zero Wood Wastage - Worktop Express is proud to announce its manufacturing process results in zero wood wastage. Offcuts made during the fabrication process are used either as chopping boards or samples sent to customers. If the offcuts are too small, they are used to fuel the two wood-burning biomass boilers (used for heating the warehouse) or are sent to social enterprise projects.
Recycling - Whenever possible, most of the office waste, as well as the old IT equipment, is being recycled.
Packaging - Another way to reduce the waste was removing all cardboard and using only reusable packaging when delivering orders to customers. The packaging is robust so it can be reused many times.
Supporting Social Enterprise - All wood that cannot be used by Worktop Express is donated to the award-winning social enterprise, Goldfinger Factory. Their bespoke fabrication turns wood waste into useful wood pieces.
100% Renewable Energy - Worktop Express has fitted more than 400 solar panels to its warehouse roof. These panels generate enough power for running the building.
Transportation - Since it has a fleet of 50 vans, Worktop Express looks for ways to reduce the emissions without compromising its service. Its modern software, installed in each van, ensures the routes they take bring the carbon footprint to bare minimum per delivery.
Is timber used for worktops FSC certified?
In order for the company to be sustainable, its suppliers and vendors must be, as well. Worktop Express only purchases timber from reputable vendors, and whenever possible sources timber that is FSC (Forest Stewardship Council) certified. It is also fully compliant with the legal requirements of the EUTR (European Union Timber Regulations) and PEFC (Programme for the Endorsement of Forest Certification).
FSC Certified Worktops - Most of the worktops are FSC certified. FSC promotes responsible forest management, ensuring their management is not only environmentally friendly but that it takes care of the safety and rights of the people working there, as well.
The Programme for the Endorsement of Forest Certification - PEFC is an international organization founded over 20 years ago, to meet the specific requirements of small forest owners.
Since not all worktops are FSC certified, if you would want worktops from an FSC certified source, you should state this when placing your order.
Worktop Express customer reviews
According to more than 43,500 customer reviews on Trustpilot, Worktop Express has a TrustScore of 4.8/5 stars and is rated as excellent. Worktop Express is ranked as 2nd out of 11 ranked companies in the category Kitchen Furniture Shop on Trustpilot. It is also ranked as 12th out of 85 ranked companies in the category Home Improvement Shop and 35th out of 153 ranked companies in the category Kitchen Supply Shop.
Based on over 3,800 service ratings over the past year, Worktop Express has a 4.8/5 Customer Experience star rating on Feefo, while its Product Rating is 4.7/5 stars. There were more than 6,800 product ratings over the past year. If you would want to view product ratings for any particular product, you should click on the desired product on the Worktop Express website and select the customer reviews below the product name or scroll down to the ‘Reviews’ section at the bottom.
Worktop Express is checked and certified according to the Trusted Shops quality criteria. It has been certified since August 2013. Ever since the founding, Worktop Express has successfully supplied nearly half a million customers.
Worktop Express awards
Over the years, Worktop Express has been the finalist or recipient of various awards, including the Best Business Website and Family Business of the Year. Its director, Will Rees, has also won a Young Businessperson of the Year award, and he and his father, Martyn Rees, have also been announced as a regional finalist for the Entrepreneur of the Year award by the Ernst & Young Business Awards.
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