

Founded in 2015, iD Mobile is a mobile virtual network operator that is based in the United Kingdom. Owned by Currrys plc, the brand offers monthly pay services with a handset or 30-day rolling SIM-only contracts. All these services and products can either be purchased online, in a Carphone Warehouse store or via id Mobile telephone sales. Until 2018, iD Mobile offered the services using the Three network in the Republic of Ireland. The mobile telecommunications services provider uses the 3G or 4G signals to provide features such as tethering, bill capping and the rollover of unused data.
The brand offers mobile phones for different brands such as iPhone, Samsung and Huawei, both new and refurbished phones. And if you are looking for SIM only deals, you can either opt for Pay Monthly or Pay As You Go SIM deals.
iD Mobile Delivery
iD Mobile delivers via Royal Mail or DPD. The brand offers next day delivery on tablets and phones (Monday- Thursday). Data only or SIM only SIM cards are delivered via Royal Mail (2-3 working days). If you order tablets or phones before 8pm Monday-Thursday, your purchases will be delivered at no extra fee via the next day delivery service. Please check the iD Mobile delivery section for the delivery terms and conditions.
iD Mobile Returns
If you have changed your mind about your iD Mobile purchase, you can return it to the company within 30 days after receipt. If you purchased an item in a Carphone Warehouse, ensure you return the item within 14 days after delivery. The company will refund the amount spent less any usage, line rental additional purchases that may have been accrued. To initiate your return, contact the iD Mobile customer service team for a Return Transaction Number.
iD Mobile FAQs
Why should I purchase at iD Mobile?
Apart from the fantastic customer service, iD Mobile offers additional features such as roaming, data rollover and flexible SIM plans. And if you are eyeing a new device, the company has fantastic deals that you should not miss out on.
I have a SIM-only plan. Can I change it?
Yes. You can change your plan if you are on a pay monthly or sim only plan. However, you can only change the plan after 30 days. Pay monthly customers cannot change the plans to cheaper plans than the original plan.
What phone brands can I find at iD Mobile?
The company stocks phones from reputable brands such as Samsung, Apple, Nokia, Sony, Huawei and Google.
Do iD Mobile plans have the data rollover feature?
Yes. The company offers data rollover on all plans. This also includes EU roaming and capping. The data rollover is free and happens automatically.
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Please note that we do not store your military information.Get instant access to exclusive British military discounts
from top brands - for free!
TroopScout proudly serves: All serving British Armed Forces members, Ex-Forces, MOD Civil Servants, Reservists, Cadets, NATO Personnel, British Legion Members, spouses and immediate family members of all the above.
Please note that we do not store your military information.