Dartington Crystal is a UK crystal company that's been manufacturing contemporary crystal and glass ever since 1967. It offers a range of fabulous glasses for wine, gin, champagne, and other drinks, as well as decanters, whisky tumblers, ice buckets, barware, beautiful vases and bowls, and many other lovely products you can purchase for yourself or as a gift.
How to claim my free Dartington Crystal discount code?
- Click on the ‘Get Code’ button on the right, copy your free Dartington Crystal discount code, and proceed to the Dartington Crystal website.
- Find a product you want to buy and add it to your basket. To review and place your order, click on the shopping bag icon in the top right corner of the website.
- Click on the ‘Apply Discount Code’ button below the products in your basket, paste your free Dartington Crystal discount code, and click ‘Apply’.
- Click on the ‘Checkout Now’ button on the right. Enter your delivery details, select a delivery method, and continue to payment.
- Select your payment method, add payment details, and submit payment.
About Dartington Crystal
Dartington Crystal is a crystal company founded in 1967 in North Devon, England. Ever since it has been manufacturing contemporary crystal and glass. Today, it’s the only remaining major crystal factory in the UK. It offers a wide range of drinkware, homeware, and gifts for different occasions. Its fabulous products would make the perfect choice for your home or as a gift.
Dartington Crystal Delivery
When ordering to the UK mainland, your order will be delivered via DPD. You can expect your order within 3 working days (excluding engraved orders). Orders are delivered on working days, between 9 am and 6 pm. Free delivery is available on orders over £25 (not applicable to all Scottish postcodes). For delivery times and costs to Scottish Highlands & Islands, UK Channel Islands, Isles of Scilly, Isle of Man, Isle of Wight, refer to the 'Delivery Information' page on the Dartington Crystal website. There you can find more information about international delivery, as well.
Dartington Crystal Returns Policy
If you want to return any items ordered from Dartington Crystal, you should do this within 28 days of purchase. Your order will include a 'Returns Form' you should fill in, and send back along with the items, in the original box and in original condition. It's advised you use a tracked service when returning the items. If the items arrived damaged or broken or aren't what you ordered, you should first contact Dartington Crystal via email. You can find more information on the 'Returns & Replacements' page on the Dartington Crystal website.
Dartington Crystal FAQs
What is the difference between a 'First' and a 'Second' quality product?
Since Dartington Crystal products are handcrafted, not all of them are of the highest quality standard. Slightly imperfect products are classified as 'Second' quality products. These products have little imperfections, usually not that easy to spot (blemishes, small air bubbles, irregularity in thickness or shape). However, they are perfectly functional just like the 'First' quality products. You can find ‘Seconds’ in the ‘Seconds Outlet’ section on the Dartington Crystal website.
What else can I find in the ‘Outlet’ section on the Dartington Crystal website?
The 'Outlet' section offers not only 'Seconds' but 'Clearance Stock' items as well. You can find products discounted by up to 50%. But be quick, the products are available only while stocks last.
My glass product is chipped - can it be repaired?
Whether your chipped product can be repaired will depend on the location of the chip. If it's on the rim of a glass or on the top edge of a bowl or vase, it can be polished out. Contact Dartington Crystal via email for an estimate of the cost.
Can I customise my order?
Yes, Dartington Crystal offers a professional engraving service you can use to add a message or an image to the selected product, in order to create a unique and special gift. Text engraving is available for £10 per product, while image engraving is quoted on an individual basis (usually between £15 and £50 per image). You can find more information on the ‘Personalisation’ page on the Dartington Crystal website.
Can I include a gift message with my order?
Yes, you can include a gift message with your order. This option will be available at checkout.
Does Dartington Crystal offer gift cards?
Yes, Dartington Crystal offers eGift Cards, starting from £10.00. You can enter any value between £10.00 and £500.00. Choose between three available designs, add the recipient’s details, and place your order. You can send your order now or schedule it for delivery on a particular date. The eGift Card will be delivered to the recipient directly via email and is valid for 12 months.
Does Dartington Crystal offer a price guarantee?
Yes, as the manufacturer of Dartington crystal and glass, Dartington Crystal offers a price guarantee. If the same product is available for less from an authorised online UK Stockist (excluding any delivery costs), you can submit a price match request.
Dartington Crystal Reviews
Dartington Crystal has more than 6,000 product reviews on Feefo. Based on over 1,100 product ratings over the past year, its average product rating is 4.8/5 stars. If looking for reviews for a particular product, refer to the product page. Click on the reviews below the product title, and you’ll be redirected to the ‘Reviews’ section.
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