The Craft Company is one of the UK's leading online suppliers of cake decorations, decorating equipment, food colours and flavours, sugarcraft supplies, and more. It stocks great brands, such as Colour Splash, Cake Star, Saracino, Rainbow Dust, Culpitt, FMM, and others. Whether you're an expert cake maker or just making a cake for someone's birthday, you'll find the right cake decorations and supplies at The Craft Company.
How to use my free Craft Company promo code?
- Click on the ‘Get Code’ button located on the right and copy your free Craft Company promo code from a new window that will pop-up. Follow the link to The Craft Company website.
- Find a product you’d want to purchase, and add it to the basket. To review your order, click on the shopping basket in the upper right corner of the website and select the ‘View Basket’ button.
- Click on the ‘Add Promotional Code’ link on the right, and paste your Craft Company promo code to the text box. Click ‘Apply’ and proceed to checkout.
- Enter your email address and continue. Fill out all of the required information, select your preferred delivery and payment methods, and place your order.
About The Craft Company
The Craft Company is an online supplier of cake decorating and sugarcraft supplies, such as sugar pastes and icings, food colours and flavours, cupcake supplies, edible and non-edible cake decorations, cake decorating equipment, and more. The company was established more than 20 years ago and ever since has grown to be one of the leading in the UK, with over 130,000 registered customers around the world. Its friendly customer support staff is there to help you and provide professional and expert advice via email or phone.
The Craft Company Delivery
The Craft Company offers several delivery options for its customers from Great Britain. Standard delivery (3-5 working days) is available for only £3.99 (free on orders over £40), while Express delivery (next working day for orders placed by 3 pm) is available for £4.99 (free on orders over £65). Saturday and Sunday delivery is available for orders placed by 3 pm on Friday, and you'll be charged £8.50 for orders under £65, and £3.99 for orders over £65. The Craft Company delivers its orders to several international countries. For additional information about the delivery charges and times when ordering outside of the mainland Great Britain, check out the 'Delivery & Returns' page on The Craft Company website.
The Craft Company Returns
If you'd want to return an item you ordered from The Craft Company, you should contact them within 14 calendar days of receiving the order. You'll have 14 days to return the item. The item must be unused and in its original condition. You'll be responsible for postage costs unless the item arrived faulty or is not fit for purpose. Unfortunately, you cannot return customised or personalised items, as well as ready-made cakes. If the item arrives damaged, you'll be offered a refund or a replacement. You can find more information on the 'Delivery & Returns' page on The Craft Company website.
The Craft Company FAQ
How can I earn points with The Craft Company loyalty scheme?
With The Craft Company loyalty scheme, you can earn redeemable points for every pound you spend when shopping from The Craft Company. All you have to do is open an account, and your points will accumulate automatically as you shop (for every £1 you spend, you’ll get 5 points). You’ll earn points on the cost of delivery, as well. Once you collect enough points, you can use them at checkout to discount your order. The minimum amount of points you can redeem is 100, and is worth £1. For more information about how to earn and redeem points, refer to the ‘Loyalty Scheme’ page on The Craft Company website.
Does The Craft Company offer licensed character products?
Yes, The Craft Company offers licensed character products, such as cake and cupcake toppers (images and figurines), candles, cupcake cases, and more. In its selection of licensed character products, you’ll find your kids’ favourite characters, including Disney princesses, Mickey and Minnie Mouse, PAW Patrol, Minions, Harry Potter, Batman, Spiderman, and others.
Can I shop cake decorating products by occasion?
Yes, when on The Craft Company website, look for a 'Shop by Occasion' section in the menu. You can shop products by celebration (birthdays, weddings, anniversaries, Christening, and more), by party theme (unicorns, lammas, princess, football, pirates, space, and others), or by season (Christmas, Easter, or Halloween).
Are there any 'How to Guides' I can use if I'm new to cake making?
Check the 'How to Guides' section on The Craft Company website for articles with detailed step-by-step instructions on how to make different cakes, cupcakes, and muffins. Each guide comes with a list of The Craft Company products used. You can also refer to the ‘Advice & Tips’ section, where you’ll find cake baking tips and tricks, such as how to build a stacked cake or how much marzipan and sugarpaste you need to cover your cake.
Is there a blog on The Craft Company website?
Yes, The Craft Company website has a blog where you can find numerous articles on everything you ever wanted to know about baking cakes - from recipes and baking ideas for different occasions to latest trends and history of baking.
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