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Waterstones is a national bookshop store that was founded in 1982 by Tim Waterstone. The company has now grown to become a British cultural landscape that employs over 3000 booksellers in over 280 bookshops. Waterstones has successfully fought off the threat of e-readers and the prevailing online competition. The brand has recently opened stores in Clifton, Reigate, Manchester’s Trafford Centre and Edinburg.
Waterstones offers a wide range of books, gifts, stationery, toys and even board games. Whether you are looking for fiction books, bestsellers, children’s books, cultural highlights and even study guides, you will love the variety that Waterstones offers.
Waterstones offers various delivery methods. You can opt for 2nd class (£2.99), 1st class (£3.99) or the UK courier delivery (£7.95). All orders over £25 are delivered at no extra charge. You can also collect your order from your local Waterstones shop. Please note that the selected shop will email you once the order is available for collection. Also, do not forget to carry a form of ID when going to collect your items. Waterstones also ships globally. Please check the international countries that qualify for deliveries on the Waterstones website.
Waterstones has a 60 days return policy. You can make your returns using the Freepost returns service or address. This also applies to international returns. If you purchased your items on the online platform and want to return them, you can return them at any Waterstones bookshop. For the return of high-value goods, please use a recorded delivery service. Waterstones will not take responsibility for the non-delivery of lost goods. The company does not accept returns on face masks, electrical items where the seal is broken.
Can I place my Waterstones order over-the-phone?
Yes. The Waterstones team takes online and over the phone orders.
I want to gift my friend but I am not sure which books they love. Does Waterstones offer gift cards?
Giving friends books is such an excellent idea to treat friends and family! Waterstones has a range of gift cards and eGifts that you must check out. Gift cards can be sent via post or email. And if you are looking for gifting ideas for a corporate team, check out the Waterstones corporate gift cards.
What if I want to top up my gift card?
Visit any Waterstones store and present the gift card to a bookseller. Please note that you cannot top up your gift card online.
What book accessories can I get at Waterstones?
The company has a range of book lamps and lights, bookmarks and even reading glasses.
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from top brands - for free!
TroopScout proudly serves: All serving British Armed Forces members, Ex-Forces, MOD Civil Servants, Reservists, Cadets, NATO Personnel, British Legion Members, spouses and immediate family members of all the above.
Please note that we do not store your military information.