Twinings Teashop

Exclusive 12% off all orders

See retailer website for full terms

Cannot be used against sale products between the dates in July of 17th – 31st on Green Tea & International Tea. Or in August between 1st – 24th August on Loose Tea or Fruit & Herbal Infusions or between the dates of 1st – 14th August on Teaware & Keepcups or in conjunction with any other promotion or cashback sites. We reserve the right to withdraw promotions/discounts at any time without prior notice. We also reserve the right to cancel orders following misuse of this promotion. Promotions only valid online at
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How to claim your free Twinings discount code

  1. Visit the official Twinings website.
  2. Browse through their collection of teas and tea accessories.
  3. Select the product(s) you wish to purchase and click 'Add to Basket'.
  4. Once you've finished shopping, click on the 'Basket' or 'Shopping Cart' icon at the top right corner of the page.
  5. Review your selected items. Make sure they're the correct product, quantity, and price.
  6. Locate the box labelled 'Discount Code', 'Promo Code' or similar. This is usually found on the same page where you review your basket.
  7. Enter your Twinings discount code in this box. Make sure you copy the code exactly as it is given, without any spaces before or after.
  8. Click 'Apply' or similar. The page should refresh, and you should see the discount applied to your total purchase price.
  9. Verify that the discount has been correctly applied. If the price hasn't changed or the code was not accepted, double-check that the code is still valid and that your order meets any minimum purchase or specific product requirements.
  10. Once you're satisfied with your order and the discount applied, click 'Proceed to Checkout' and provide the necessary shipping and payment information.
  11. Finalise your purchase.

About Twinings

Twinings is one of the oldest tea companies in the world, founded by Thomas Twining in 1706. The company is based in Andover, Hampshire, England.

The company started out as a coffee house in London, and became the first to sell dry packaged tea, which was considered a novel idea back then. The original Twinings store at 216 Strand, London, still operates and is the oldest tea shop in the city.

Twinings offers a wide range of products, including black teas, green teas, white teas, oolong teas, and various herbal infusions. They also offer specialty and flavoured teas such as Earl Grey, English Breakfast, Chai, and many others.

Beyond the individual teas, Twinings provides a selection of tea-related products such as tea caddies, tea pots, tea cups, and other tea accessories.

The company has a significant presence in many international markets. Twinings products are sold in over 100 countries, including the UK, the United States, Canada, Australia, and many European and Asian countries.

Twinings is also known for its commitment to ethical tea sourcing. They're a member of the Ethical Tea Partnership, a global organisation that works to improve tea sustainability, the lives and livelihoods of tea workers and farmers, and the environment in which tea is produced.

The brand has become iconic for its logo, created in 1787 and recognised as the world's oldest continually used company logo.

In addition to retail products, Twinings also has a food service and hospitality division, supplying teas to hotels, restaurants, and other businesses.

Twinings remains a highly respected name in the world of tea, priding itself on their expertise and craftsmanship in tea blending and their rich heritage spanning over three centuries.


Twinings FAQs

How much is delivery at Twinings?

Standard delivery costs £3.95 for orders under £35. Orders over £35 are free and will be shipped by Royal Mail. Customers can expect delivery between 5-7 days from the date of dispatch.

Where do I enter my Twinings discount code?

On the Twinings website, add your desired products to your basket. Once ready to checkout, find a box labelled 'Promo Code', 'Discount Code', or similar in the basket overview page. Enter your Twinings discount code in this box.

My Twinings discount code isn’t working, what should I do?

Double-check the code you've entered, making sure there are no extra spaces or misspellings. If the code is correct, check its terms and conditions. It may have expired, or your basket might not meet the minimum spend requirement or specific product requirements for the code to be valid.

Can I use more than one Twinings discount code on my order?

Typically, Twinings only allows one discount code per order. If you have multiple codes, you might have to place separate orders or choose the code that offers the best discount.

I forgot to add my Twinings discount code at checkout. Can I add it retrospectively?

Discount codes usually have to be applied at the time of purchase and can't be added retrospectively. If you've already placed your order, it's unlikely that the discount can be applied. However, you can always contact Twinings' customer service for clarification or assistance.

Do Twinings discount codes apply to all items?

Not always. Some discount codes might be product-specific or category-specific. For example, a code may be valid only for black teas or for orders over a certain amount. Check the terms and conditions of your specific code to be sure.

Do I need to create a Twinings account to use a discount code?

Not necessarily. Usually, you can check out as a guest and still apply a discount code. However, creating an account allows you to track your orders and often gives you early access to sales and exclusive discounts.

Twinings Contact Details

If you encounter any issues with Twinings products or service, it's important to communicate directly with their customer service team. They are available to assist you with any concerns or queries you may have, whether they relate to a product, an order, or the application of a discount code. Twinings places a high value on customer satisfaction, and their team is ready to support and resolve any issues you may encounter. Please use the following contact details to reach out to Twinings:

Physical Address: Twinings & Co. South Way Andover, Hampshire SP10 5AQ United Kingdom

For telephone and email enquiries, the following information was available on their website:

Customer Services: +44 (0) 1264 313444 (International call charges may apply)


Please note that these details are subject to change, and it's always best to visit the official Twinings website for the most up-to-date contact information.

Also, do remember that the customer service hours might be limited, and you might not receive an immediate response outside of those hours. It's usually mentioned on the "Contact Us" page on their website.

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